(Buffalo, New York)   Training Services On Demand, Inc. (TSOD) recently completed a series of business writing workshops for Customs and Border Protection supervisors, according to Marcia George, customer service director for TSOD. The workshops were conducted onsite at crossing ports along the U.S. border with Canada, and at the Customs and Border Protection regional office in Buffalo, New York.

"We're overjoyed to work with these frontline professionals in the war on terror as they strive to make their communication products more precise," said Frank Whyte, chief instructor for Training Services On Demand and a presenter at the business writing workshops.

TSOD's team-focused business writing workshops upgrade editorial skills and effectiveness across entire workgroups. Participants review the essential elements of good writing, learn easy ways to liven-up their documents, and discover how savvy editing can boost communication effectiveness.

"If our efforts increased the efficiency or enhanced the professionalism of an already well-regarded agency, we view this contract as a highlight of our year's endeavors," Whyte said.

Customs and Border Protection is one of the Department of Homeland Security's largest and most complex components, with a priority mission of keeping terrorists and their weapons out of the U.S. It also has a responsibility for securing and facilitating trade and travel while enforcing hundreds of U.S. regulations, including immigration and drug laws.

Training Services On Demand is a growing training and employee development contractor successfully working across the corporate, government, and association markets. The company conducts seminars and workshops at customer locations for complete teams, ensuring that its programs leverage team insights and produce team-oriented results. Based in the Maryland suburbs of Washington DC, TSOD is a woman-owned small business listed on the GSA Schedule.