(Rockville, Maryland)   Training Services On Demand, Inc. (TSOD: www.tsod.com) provided negotiation skills training for customer support professionals near Micro Focus' Rockville, Maryland facility.  TSOD Negotiation Skills Workshops (http://www.tsod.com/win) create team-specific strategies for negotiation planning, creative thinking, self awareness, assertiveness, questioning techniques, and negotiation closing.

The personality-based version of the workshop includes an exploration of differences in human preferences for communication, data gathering, and decision-making. As part of the experience, participants receive a complete personalized MBTI® assessment.  With a firm sense of legitimate negotiation approaches and an awareness of personality types, teams graduate from this version of TSOD's Negotiation Skills training program prepared to do business on a square playing field.

Micro Focus, a member of the FTSE 250, provides innovative software that allows companies to dramatically improve the business value of their enterprise applications. Micro Focus Enterprise Application Modernization and Management software enables customers’ business applications to respond rapidly to market changes and embrace modern architectures with reduced cost and risk. Micro Focus has more than 30 years of expertise and more than 15,000 customers including more than 70 of the Fortune Global 100 companies and one million licensed users.

Training Services On Demand (TSOD) is a top-tier provider of training and employee development solutions.  TSOD provides onsite training at customer locations for complete teams, ensuring that its programs are adapted to meet organization-specific training needs.  TSOD seminars and workshops are conducted nationwide at all-inclusive bundled tuition rates and can be procured through the GSA Schedule. Popular training course titles include MBTI® Team Building, Team Leadership, Presentation Skills, Media Relations, Negotiation Skills, Business Writing, Time Management, Stress Management, Sexual Harassment Prevention, Diversity Training, and Convention Mini-Seminars.