Training Services On Demand provides customized, modular, onsite Customer Service Training throughout the United States.

We specialize in working with teams of 10 or more professionals to increase revenue through proven, results-oriented customer care practices.

We don't conduct open-enrollment seminars at local hotels for the general public. Each of our programs benefits from a needs-based and team-focused approach to customer service delivery.

Modular Seminars Specifically for Your Team

TSOD Customer Service training programs are flexible in design, allowing you to select the solutions appropriate to your group. You won't waste your resources exploring customer care theories that you'll never use.

We specialize in proven methods: Customer satisfaction best practices that not only fulfill your customers' needs, but create raving fans of your organization.

Customer Service Workshops Delivered to Your Doorstep

TSOD Customer Service training programs are provided onsite: At your location, at your convenience, throughout the United States.

We don't charge any travel fees or participant material costs, ever. You'll pay only a modest tuition for your group, based upon the workshop you design from our modular training options.

Customer Service Workshops Appropriate to a Wide Range of Participants

Traditional customer service training programs target solely customer service professionals... the call center and service desk employees in customer-focused environments. Our training programs benefit those professionals, but we often work with other customer-contact professionals.

Our modular seminars are uncommonly beneficial for managers, sales professionals, delivery drivers, engineers, attorneys, executives, accountants, technicians, government employees, hospitality workers, building trades professionals, health care workers, retail professionals, and consultants.

TSOD's modular customer service training system is beneficial for all of the people in your organization who communicate with, interact with, and fulfill the needs of your customers.

Customer Service Training You Can Afford

TSOD's exclusive catalog of modular customer service training sessions allows you to avoid the time-consuming and expensive effort normally associated with customized training. You'll benefit from a needs-specific training solution for your team, and you won't need to create it from scratch.

You'll love our turnkey solutions that target your team's specific needs. And you'll gain ongoing benefit from the solutions we provide for your team.

Our fully bundled rate structure is similarly unique. You won't pay for our travel, or for individual participant materials, or any other nuisance fees. Our bundled tuition structure provides everything your team needs at a modest, guaranteed tuition.

A Top-Tier Training Company, Uncommonly Skilled Facilitators

Training Services On Demand is a top-tier provider of on-site training and employee development services. We're the training partner of choice for companies, government agencies, and trade associations throughout the United States.

Founded by popular team development facilitator and corporate trainer Frank Whyte (now our chief curriculum officer), TSOD has evolved into a prime contractor for both corporate and government training.

Chosen for their unique blend of customer service insights and interactive workshop finesse, you'll never find a more impressive cadre of instructors. TSOD customer service trainers hold at least one advanced degree; two is typical. They teach because they love doing so, and it shows.

Your facilitator will contact you before your workshop, gaining the insights necessary to tailor your workshop to your group's needs. You'll not only benefit from one of the country's best informed and most colorful customer service consultants, you'll enjoy a program that fits your team.

Brochures, Details, Scheduling...

TSOD's Customer Service Training Brochure

Customer Service Training

Workshop Rates & Scheduling

Customer Service Books