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    Customer Connection Sales Workshop
    Course Description
    You sell to people.
    Understanding people is critical.

      TSOD's Customer Connection Sales Training Workshop brings the powerful insights of the Myers-Briggs Type Indicator® to the sales process.

      Sales Training Training Seminars In this interactive sales workshop, you'll discover:

      • How to recognize customer clues; the key differences in each customer's communication, information-gathering, and decision-making preferences,

      • How your personality type may differ from your customers' preferences, and how to adapt without appearing insincere,

      • How personality types play a critical role during the two most important phases of the sales process: The Initial Contact and Closing, and

      • How your own personality type may affect your performance in each phase of the sales process.

      TSOD's experienced Sales Trainers and MBTI® Counselors crafted this interactive workshop to give your sales team a competitive edge.

      The powerful, proven insights of MBTI® are used widely in corporate teambuilding, career counseling, and marriage counseling. Now, your sales team can use MBTI® insights to build stronger, more productive customer relationships.


    This Isn't Mom's "Customer Mirroring" Seminar

    Sales Training Training Seminars
      Some older sales personality training courses rely on hackneyed notions about customer personalities, and ignore the sales professional's personality preferences entirely.

      TSOD's Customer Connection Sales Training Workshop uses the proven insights of MBTI® to give your sales team practical, real-world insights on customer relationship building. Our training curriculum—proven through fifteen years of benefit to our clients—uses state-of-the-art graphics, lively team exercises, and memorable examples to build street-usable skills.

      You'll receive customized, 20-page personality assessments for each team member, giving them a baseline of personal understanding. And we'll help them leverage that newfound personal insight to build productive, lasting relationships with your customers.


    A Results-Oriented Exploration of Communication & Cooperation

      MBTI® is one of the world's foremost tools for corporate teambuilding. Through this scientific assessment of personality type, participants learn how their personal preferences differ from those around them. This essential core of understanding opens new paths of communication and true cooperation.

      Prior to the workshop, we'll ask that you have each team member complete the MBTI® questionnaire—a 93-question instrument that takes about twenty minutes to complete. We'll need the results to craft your custom workshop and to publish each person's 20-page personality profile. We prefer to receive the completed questionnaires at least two weeks before the workshop.

      sales training The workshop itself is very interactive. We'll ask for a non-crowded workshop space with at least two flipcharts and the ability to project computer graphics (we can supply the projector, if required).

      We'll supply everything else: Participant materials, audio/visual aids, and an experienced sales trainer/facilitator.

      In short, we make it easy for you to add the power of TSOD's Customer Connection Sales Training Workshop to your next sales meeting.


    Additional Information


    Schedule Your Customer Connection Sales Training Workshop

      Call us toll-free: 800-810-TSOD, or complete the information below:

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