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    Frequently Asked Questions

      What's involved in a TSOD contract?

      TSOD Service Agreements are intended to be fair and simple documents. This short agreement confirms your training date and your tuition.

      Your tuition includes two components: A "Preparation Fee" and the remainder of the tuition. The Preparation Fee is due upon Service Agreement signing, and the remaining balance is due within 30 days of workshop completion.

      If you cancel, you may be responsible for part or all of your tuition payment; See your Service Agreement for specific details. If we cancel, you will pay nothing. (Incidentally, our three-year-running reliability rate is 100%!)

      Because the Service Agreement is a simple and mutually beneficial contract, it is quite acceptable to the vast majority of contracting and procurement officers.

      To receive a no-obligation Service Agreement for your training course, contact a training advisor.


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