This book has long been required reading for anyone involved in the telecommunications industry.

If it's not on your desktop, get it. And grab a few extras for the office.

The Essential Guide to Telecommunications

It's a professional and accurate volume suitable to be presented to novice employees their first day on the job at any company whose core business involves stuffing bits up the line.

Voice and Data Communications Handbook

Telecommunications is one of the world's fastest-growing industries, absorbing many inexperienced, nontechnical personnel into a highly technical field. That's why industry veterans crafted this revised edition of the most comprehensive, up-to-date, jargon-free guide available.

Compete and Win in the Telecom Industry: A Step-by-Step Guide for Successful Selling

This book by an industry expert provides a practical eight-step program for successful sales in the rapidly changing field of telecommunications. No matter what your company offers, a skillful salesperson is the key to winning the sale against ever tougher competition.

Telecommunications Convergence: How to Profit from the Convergence of Technologies, Services, and Companies

A profit-making blueprint for getting ahead in the convergence market, this is the first book to address all the issues telecom providers must confront to meet the challenges of the new marketplace. In this emerging market, technology and financing alone no longer cut it. Virtual communities are the key that opens the door to the store, and understanding is everything.

Networking: A Beginner's Guide

Your hands-on resource for networking essentials: Build a concrete foundation in networking essentials using this real-world tutorial. This book focuses on core networking fundamentals, design and configuration, hardware, networking protocols, network clients, and security.

Understanding Optical Communications

If you need to understand the state-of-the-art in optical communications, Understanding Optical Communications is the most complete, up-to-date technical overview available. Understanding Optical Communications reviews key technical issues facing engineers as they extend fiber into new applications and markets.

The New McGraw-Hill Telecom Factbook

No matter what your level of expertise, this plainspoken, jargon-free reference equips you with the detailed technology, marketing and business insights needed to successfully manage and participate in the planning, acquisition, and operation of major telecommunications projects.

Broadband Telecommunications Handbook

The telecommunications industry doesn't stand still. Neither should you. To gain a solid overview of this fast-breaking field—one that can really benefit your work every day—no reference but the Broadband Telecommunications Handbook will do.

ATM Theory and Applications

The most current, most complete, and most "real-world" guide ever on ATM! This landmark reference is the ultimate "in print" database of ATM technology, services, and applications.

ADSL and DSL Technologies

A highly readable and practical ADSL guidebook, it covers ADSL applications, installation, all technology variants (DSL, ADSL, HDSL, and VDSL), ADSL standards, the convergence of DSL and ATM, and includes numerous real-world examples.

The Comprehensive Guide to Wireless Technologies

Get to know wireless technologies: AMPS, TDMA, CDMA, PCS, and emerging technologies are explored in this comprehensive, understandable text on wireless communications.

Frame Relay: Technology and Practice

Gathering information from many different sources, this book provides essential facts and techniques in one convenient volume. It explains frame relay technology in understandable terms, interprets frame relay standards, and discusses vital deployment issues.

Teach Yourself Networking in 24 Hours

This guide will help you build a solid understanding of the importance and uses of networking, especially local area networks (LANs). You'll learn networking from the ground up, gaining an understanding of its principles and building the knowledge to discuss networking topics and concepts intelligently.

World-Class Telecommunications Service Development

Take an inside look at the underlying processes behind telecommunications service development, learn how to build a successful service within your organization, and better organize and manage the service delivery effort with this practical new guide.

Service Management in Computing and Telecommunications

This book suggests approaches to managing the customer service, both within organizations and for the paying public. Even the newest technology diffuses to all servers in short time, so the competitive advantage is increasingly determined by the quality of service offered.

Telecommunications: An Introduction for Software Professionals